Field Service Technician

Mazak Corporation; Austin (TX); Ibrido; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Mazak Corporation is seeking a Field Service Technician to install CNC lathes and machining centers, train customers, and perform warranty and post-warranty service. The role is regionally based, with responsibilities from the technician's home, and requires overnight travel to customer facilities primarily around the Austin, TX area.

Responsibilities include installation, diagnostics, and repair of mechanical, electrical, and software systems, plus documenting service activities and staying

Competenze

• 3–7 years of field service experience.
• Able to read and understand engineering drawings.
• Able to lift up to 50 lbs, with heavier lifting as needed.
• Able to understand PLC.
• Hydraulic/Pneumatic circuits.

Mansioni

• Install machines and accessories at customer sites, including assembly, leveling, aligning, adjusting, calibrating and wiring.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after installation or repair.
• Train customers on functions of the machines.
• Travel is required with overnight stays; assignments may require multiple nights away from home.
• Complete reports documenting installation, repairs, and parts used.

Conoscenze

Field Service

Engineering drawings

Independent/Teamwork

PLC

Hydraulic/Pneumatic

Lifting 50lbs

Heavy lifting

Problem solving

Reporting

Formazione

2-year technical training

Descrizione del lavoro

Mazak Corporation is currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Southwest Technology Center in Houston, TX. Duties involve overnight travel from home to various customer facilities, located primarily in the Austin, TX area.

Scope and Responsibilities:

Essential duties include, but not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly

Skills:

• 3-7 years of experience in Field Service
• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.