Field Service Technician

Mazak Optonics Corp.; Dallas, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Mazak Corporation in Dallas, TX is seeking a Field Service Technician to install CNC lathes and machining centers at customer sites, train operators, and perform warranty and post-warranty service. This role requires overnight travel from home to customer facilities, with assignments in the Dallas area and reporting to the Southwest Technology Center in Houston.

Qualifications include a 2-year technical training in electronics, mechanical or machine tool assembly and 3–7 years of field service.

Qualifications

• 2-year technical training in electronics, mechanical or machine tool assembly.
• 3-7 years of field service experience is required.
• Ability to travel overnight as required.
• Read and understand engineering drawings.
• PLC, HYD and Pneumatic circuit knowledge.

Responsibilities

• Install machines and accessories at customer sites, including leveling, aligning and wiring.
• Diagnose and repair mechanical, electrical and software problems on machines.
• Test operation after installation or repair.
• Train customers on machine functions.
• Complete reports documenting installations and repairs.
• Travel overnight or multi-night stays.

Skills

Field Service experience

Engineering drawings

Work independently

PLC understanding

Hydraulic circuits

Pneumatic circuits

Lifting 50 lbs

Heavy lifting

Problem solving

Reporting skills

Education

2-year technical training in electronics, mechanical or machine tool assembly

Job description

Mazak Corporation is currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the southwest Technology Center in Houston, TX. Duties involve overnight travel from home to various customer facilities, located primarily in the Dallas, TX area.

Scope and Responsibilities

Essential duties include, but not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer facilities.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.

Education/Certification

• 2-year technical training in electronics, mechanical or machine tool assembly

Skills

• 3-7 years of experience in Field Service
• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.