Field Service Engineer

Mazak Corporation; Denver (CO); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Mazak Corporation in Denver seeks a Field Service Engineer to install CNC lathes and machining centers, train customers, and perform warranty and after-warranty service. Responsibilities include installation, diagnosis, repair, testing, and customer training with overnight travel from home.

Candidates should have 2-year technical training and 3–7 years field service experience, read engineering drawings, and handle PLC/HYD/Pneumatic systems.

Qualifications

• 3–7 years of field service experience required.
• Ability to read and understand engineering drawings.
• Proficient in PLC, HYD and pneumatic circuits.

Responsibilities

• Install machines and accessories at customer sites, including leveling, aligning and wiring.
• Diagnose and repair mechanical, electrical and software problems.
• Test operation after installation or repair.
• Train customers on machine functions.
• Complete reports documenting installation, problems, repairs and parts.
• Travel overnight to customer facilities; work from home base.

Skills

Field service experience

Read engineering drawings

Understand PLC

Hydraulic circuits

Pneumatic circuits

General computer skills

Lifting up to 50 lbs

Travel readiness

Problem solving

Writing and reporting

Education

2-year technical training in electronics, mechanical or machine tool assembly

High School Diploma

Job description

Mazak Corporation searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Engineers are assigned Regional responsibilities and operate directly from their residences. This position reports to the Western Technology Center in Gardena, CA. Duties involve overnight travel from home to various customer facilities, located primarily in the Denver, CO area. Travel is required.

Scope and Responsibilities

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc....

Education/Certification

• 2-year technical training in electronics, mechanical or machine tool assembly
• High School Diploma

Skills

• 3-7 years of experience in Field Service
• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

The salary range for this position is $85,000 to $95,000

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.