Field Service Tech: Packaging Machinery & Travel

Massman Companies, Inc.

Alexandria (MN)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Job summary

Massman Companies is seeking an Experienced Field Service Technician to join our team in Alexandria, MN. You will install, start up, troubleshoot, repair, and service packaging machinery at customer sites, traveling to locations as needed.

Responsibilities include diagnosing electrical, mechanical, pneumatic, and controls-related issues, reading electrical drawings, and training customers on equipment operation and maintenance. A safety-first mindset and strong communication are essential.

Qualifications

Several years of field service, industrial maintenance, machinery, or related experience.
Strong mechanical and electrical troubleshooting skills.
Experience reading electrical and mechanical drawings.
Ability to troubleshoot PLCs, sensors, motors, and controls.
Strong customer service and communication skills.
Ability to work independently and travel in the field.
A safety-first mindset.

Responsibilities

Install, start up, troubleshoot, repair, and service packaging machinery.
Diagnose electrical, mechanical, pneumatic, and controls-related issues.
Work directly with customers to identify problems and solutions.
Travel to customer locations for installations, service calls, and equipment support.
Train and coach customers on equipment operation and maintenance.
Identify root causes and collaborate with Engineering, Production, and Customer Service.
Document service activities, repairs, parts, and recommendations.