Field Service Engineer - Packaging Equipment (Travel)

Packsize International; Clayton (NM); On-site; USD 70,000 - 90,000; Full time

Job summary

Packsize International in Minneapolis, Minnesota is seeking a Field Service Engineer to install, configure and maintain packaging equipment at customer sites. You will perform start-up testing and deliver hands-on training on product capabilities and maintenance.

The role emphasizes problem solving, customer relationship building, and adherence to safety protocols while traveling to sites. A strong mechanical aptitude and familiarity with Windows/Microsoft tools help optimize service delivery.

Qualifications

• Customer service focus.
• Knowledge of Windows platforms.
• Independent work capability.
• Excel/Word or Sheets/Docs experience.
• Mechanical platforms knowledge.

Responsibilities

• Scheduling tasks at customer job sites.
• Troubleshooting issues using drawings and documentation.
• Performing routine maintenance and emergency services.
• Installing Packsize solutions and training users.
• Preparing detailed technical reports and travel coordination.
• Communicating clearly with customers and Packsize staff.

Skills

Customer service focus

Knowledge of Windows platforms

Independent work capability

Excel/Word or Sheets/Docs experience

Mechanical platforms knowledge

Education

Associates Degree, Vocational Training or equivalent experience

Bachelor's Degree in a related area preferred

Tools

Hand tools

Job description

Packsize International in Minneapolis, Minnesota is seeking a Field Service Engineer to install, configure and maintain packaging equipment at customer sites. You will perform start-up testing and deliver hands-on training on product capabilities and maintenance.

The role emphasizes problem solving, customer relationship building, and adherence to safety protocols while traveling to sites. A strong mechanical aptitude and familiarity with Windows/Microsoft tools help optimize service delivery.