Packaging Equipment Field Engineer – Onsite & Travel

Packsize International; Oregon; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid Time Off

Health Savings and Flexible Spending

Life and disability insurance

Job summary

Packsize International is seeking a Field Service Engineer to install, configure, and maintain Packsize equipment at customer facilities in and around Minneapolis, Minnesota. The role emphasizes hands-on maintenance, start-up testing, and training customers on product capabilities and maintenance procedures.

You will build strong, trust-based relationships and coordinate with internal teams to deliver exceptional service.

Qualifications

• Customer service focus.
• Knowledge of Windows platforms.
• Knowledge of and effective use of hand tools.
• Ability to work independently with little or no direct supervision.
• Basic Microsoft Excel or Google Sheets experience is helpful.

Responsibilities

• Scheduling tasks at customer job sites.
• Troubleshooting issues using technical drawings and documentation.
• Performing routine maintenance and emergency services as they arise.
• Continuous learning including customer processes and product specifications.
• Installation of Packsize solutions and training others to use and maintain it.
• Preparing and submitting expense reports and coordinating travel.
• Communicating information clearly with Packsize and customer personnel.
• Adhering to safety requirements and procedures.

Skills

Customer service

Independent worker

Time management

Microsoft Office basics

Education

Associates Degree / Vocational Training or equivalent

Bachelor's degree in related area (preferred)

Tools

Windows platforms

Hand tools

Microsoft Office (Excel/Word) basics

Job description

Packsize International is seeking a Field Service Engineer to install, configure, and maintain Packsize equipment at customer facilities in and around Minneapolis, Minnesota. The role emphasizes hands-on maintenance, start-up testing, and training customers on product capabilities and maintenance procedures.

You will build strong, trust-based relationships and coordinate with internal teams to deliver exceptional service.