Field Service Tech: Travel & Hands-On Machinery Repair

Entertimeonline; Alexandria (MN); On-site; USD 34,000 - 62,000; Full time

Job summary

Massman Companies in Alexandria, MN seeks an Experienced Field Service Technician to join our team. You will install, start up, troubleshoot, repair, and service packaging machinery at customer sites, traveling as needed to installations and service calls.

You will diagnose electrical, mechanical, pneumatic, and controls-related issues, work with customers to identify problems, and train them on equipment operation and maintenance. Strong problem-solving and communication skills are essential.

Qualifications

• Three to four years of packaging manufacturing or related technical experience.
• Experience reading electrical and mechanical drawings.
• Ability to troubleshoot PLCs, sensors, motors, and controls.
• Strong mechanical and electrical troubleshooting skills.
• Willingness to travel.

Responsibilities

• Install, start up, troubleshoot, repair, and service packaging machinery
• Diagnose electrical, mechanical, pneumatic, and controls-related issues
• Work directly with customers to identify problems and find solutions
• Travel to customer locations for installations, service calls, and equipment support
• Train and coach customers on equipment operation and maintenance
• Use your technical expertise to identify the root cause—not just fix the symptom
• Partner with Engineering, Production, and Customer Service to resolve issues
• Document service activities, repairs, parts, and recommendations

Skills

Field service

Electrical troubleshooting

Mechanical troubleshooting

Reading drawings

PLC troubleshooting

Customer service

Independent work

Travel willingness

Education

High School Diploma or GED

2-Year Associate's or Technical Degree

3-4 years packaging manufacturing experience

Job description

Massman Companies in Alexandria, MN seeks an Experienced Field Service Technician to join our team. You will install, start up, troubleshoot, repair, and service packaging machinery at customer sites, traveling as needed to installations and service calls.

You will diagnose electrical, mechanical, pneumatic, and controls-related issues, work with customers to identify problems, and train them on equipment operation and maintenance. Strong problem-solving and communication skills are essential.