Field Service Tech: Office Equipment & IT Networking

Granite State Trade School LLC

Manchester (NH)

On-site

USD 45,000 - 65,000

Full time

4 days ago
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Benefits offered by this job

Competitive wages with bonus program
Medical, dental, vision, life and disa
401(k) with company match
Ongoing professional development
Paid holidays and vacations
Company vehicle

Job summary

Budget Document Technology seeks a Field Service Technician to diagnose, repair, and maintain a range of digital office equipment across New Hampshire client sites. You will troubleshoot, install, and test copiers, printers, and multifunction devices while providing dependable network connectivity support and exceptional customer service.

The role requires strong electro-mechanical and IT fundamentals, the ability to work independently, and a proactive approach to ongoing learning and

Qualifications

  • Experience diagnosing and repairing office equipment or IT-enabled devices.
  • Comfort with electro-mechanical and IT systems and networking basics.
  • Ability to work independently and as part of a team; strong organizational skills.

Responsibilities

  • Visit client sites to diagnose and repair multifunctional office equipment.
  • Set up and prep new copier/printer/scanner devices for installation.
  • Provide network connectivity support to devices on client networks.
  • Respond to service calls with courtesy and timeliness to ensure customer satisfaction.
  • Manage tools and parts inventory in the vehicle; refurbish used equipment as needed.
  • Maintain current technical knowledge and complete training per territory.

Skills

Troubleshooting
Customer service
IT/networking basics
Electro-mechanical knowledge
Independent work

Education

Technical background in electro-mechanical/IT

Tools

Network connectivity
Diagnostic tools

Job description

Budget Document Technology seeks a Field Service Technician to diagnose, repair, and maintain a range of digital office equipment across New Hampshire client sites. You will troubleshoot, install, and test copiers, printers, and multifunction devices while providing dependable network connectivity support and exceptional customer service.

The role requires strong electro-mechanical and IT fundamentals, the ability to work independently, and a proactive approach to ongoing learning and

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