Field Service Technician

LS Solutions; Sioux City (IA); Vor Ort; USD 28.000 - 41.000; Vollzeit

Zusammenfassung

LS Solutions in Sioux City, IA, is seeking a field service technician to install, maintain, and repair multifunction copiers, printers, and related IT solutions on-site.

You will diagnose hardware and network issues, perform preventive maintenance, and train users on proper operation while documenting activities and collaborating with the team for responsive, consultative support.

Qualifikationen

• Strong technical aptitude with the ability to troubleshoot complex equipment and network issues.
• Excellent customer service skills and professionalism.
• Integrity and reliability in field work.
• Ability to work effectively as part of a team and manage assigned territory responsibilities.

Aufgaben

• Install, maintain, and repair multifunction copiers, printers, and related document and IT solutions.
• Diagnose and troubleshoot hardware and network-related issues.
• Perform preventive maintenance and update firmware as needed.
• Train users on proper equipment operation and basic best practices.
• Document all service activities and collaborate with team members to ensure responsive, consultative support.

Kenntnisse

Technical aptitude

Customer service

Integrity & reliability

Teamwork & territory management

Jobbeschreibung

supporting business clients with on-site equipment and document/IT solutions.

Key Responsibilities

• Install, maintain, and repair multifunction copiers, printers, and related document and IT solutions.
• Diagnose and troubleshoot hardware and network-related issues.
• Perform preventive maintenance and update firmware as needed.
• Train users on proper equipment operation and basic best practices.
• Document all service activities and collaborate with team members to ensure responsive, consultative support.

Qualifications & Skills

• Strong technical aptitude with the ability to troubleshoot complex equipment and network issues.
• Excellent customer service skills and professionalism.
• Integrity and reliability in field work.
• Ability to work effectively as part of a team and manage assigned territory responsibilities.