Field Service Technician: Office Equipment Repair & Support

Industry Analysts, Inc.; Gulfport (MS); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Industry Analysts, Inc. is seeking a Technical Service Representative to perform field-based hardware repair and maintenance of multifunctional office equipment such as copiers, printers, scanners, and fax machines.

You will handle basic network connectivity setup for print/scan functions, while keeping machines running and customers satisfied in real-world environments. Candidates should be mechanically inclined, comfortable working hands-on, and capable of diagnosing issues on-site, often with

Qualifications

• Field-based hardware repair and maintenance of multifunctional office equipment (copiers/printers/scanners/fax).
• Basic network connectivity setup for print/scan functions.
• Hands-on Mechanical aptitude and problem-solving in real-world environments.

Responsibilities

• Inspect, diagnose, repair, and maintain office devices at customer sites.
• Provide responsive technical support and ensure equipment uptime.
• Set up basic network features for printing and scanning as needed.

Skills

Mechanical aptitude

Hands-on

Field work

Customer service

Tools

Copiers

Printers

Scanners

Fax machines

Networking basics

Job description

Industry Analysts, Inc. is seeking a Technical Service Representative to perform field-based hardware repair and maintenance of multifunctional office equipment such as copiers, printers, scanners, and fax machines.

You will handle basic network connectivity setup for print/scan functions, while keeping machines running and customers satisfied in real-world environments. Candidates should be mechanically inclined, comfortable working hands-on, and capable of diagnosing issues on-site, often with