Field Service Technician - Office Printers & Copiers

DEX Imaging; United States; On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Paid training

Mileage reimbursement

Travel compensation

Company-provided tools

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service office technology equipment at customer sites across the United States. You will troubleshoot copiers, printers, and multifunction devices, perform preventive maintenance, and ensure installations run smoothly while delivering excellent customer service.

You’ll work independently within a supportive team, manage service records, and build knowledge of Konica Minolta, HP, Sharp, Canon, and related products.

Qualifications

• Mechanical aptitude and troubleshooting ability.
• Customer service and communication skills.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge.
• Positive attitude and willingness to learn new equipment and technology.
• Valid driver’s license and reliable transportation.

Responsibilities

• Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices.
• Perform preventive maintenance and complete routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain accurate service records and communicate repair updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while remaining connected to a supportive service team.
• Continue developing your knowledge of office technology, equipment, and manufacturer-specific service procedures.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication skills

Independence

Time management

Basic IT/ networking knowledge

Learning mindset

Driver’s license

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service office technology equipment at customer sites across the United States. You will troubleshoot copiers, printers, and multifunction devices, perform preventive maintenance, and ensure installations run smoothly while delivering excellent customer service.

You’ll work independently within a supportive team, manage service records, and build knowledge of Konica Minolta, HP, Sharp, Canon, and related products.