Field Service Technician: Office Equipment Repair Pro

RJ Young; Cartersville (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

RJ Young seeks a hands-on Technical Service Representative to service, repair, and maintain office equipment in the field, focusing on copiers, printers, scanners, and fax machines. You will also handle basic network setup, though this is not an IT role.

Role is field-based with daily travel to customer sites. Provide end-user training on hardware, maintain service records, and collaborate with the service team to keep customers happy.

Qualifications

• High school diploma or equivalent.
• Two-year technical degree preferred.
• Prior electrical/mechanical/computer experience.

Responsibilities

• Diagnose and repair mechanical and electrical issues on copiers, printers, scanners, and fax machines.
• Perform preventative maintenance and part replacements.
• Set up devices to print and scan on basic networks (not IT-focused).
• Provide basic training to end users on hardware functions.
• Work independently in the field while staying connected with the service team.
• Keep detailed service records and submit mileage, payroll, and call reports.

Education

High school diploma or equivalent

Two-year technical degree

Job description

RJ Young seeks a hands-on Technical Service Representative to service, repair, and maintain office equipment in the field, focusing on copiers, printers, scanners, and fax machines. You will also handle basic network setup, though this is not an IT role.

Role is field-based with daily travel to customer sites. Provide end-user training on hardware, maintain service records, and collaborate with the service team to keep customers happy.