Field Service Tech I - Global On-Call Install

Leidos LLC; Jackson (MS); On-site; USD 48,000 - 87,000; Full time

Benefits offered by this job

Health and Wellness programs

Income Protection

Paid Leave and Retirement

Competitive compensation

Job summary

Leidos LLC is seeking a Field Service Technician within the Security Enterprise Solutions (SES) organization. The role involves on-site installation, testing, and repair of complex equipment, with a focus on rapid problem resolution in a 24/7 customer environment.

Candidates must be able to travel domestically and internationally as required. Minimum two years of field service experience in electrical/electronic systems, strong communication skills, and the ability to work with CRM systems are

Qualifications

• Two years of direct troubleshooting and field repair of electrical/electronic systems.
• Proficient with MS Office Suite and able to learn specialized software.
• Excellent communications skills and strong customer focus/teamwork.
• Willing and able to travel on short notice.
• Must pass TSA eQIP background check.

Responsibilities

• Performing customer support activities involving installation, modification, and repair of complex equipment and systems.
• On-site installation and testing of equipment to ensure proper functioning.
• Isolating startup malfunctions and taking corrective action.
• Managing work orders and coordinating repair activities to meet SLAs.
• Travel to customer sites domestically and internationally as required.
• Update CRM records (Salesforce, Maximo, GURU) for customers.

Skills

Customer focus

Communication skills

Travel readiness

Problem solving

Education

Related trade experience or military training (electrical, mechanical)

Tools

Salesforce

Maximo

GURU

Job description

Leidos LLC is seeking a Field Service Technician within the Security Enterprise Solutions (SES) organization. The role involves on-site installation, testing, and repair of complex equipment, with a focus on rapid problem resolution in a 24/7 customer environment.

Candidates must be able to travel domestically and internationally as required. Minimum two years of field service experience in electrical/electronic systems, strong communication skills, and the ability to work with CRM systems are