Field Service Technician I: On-Site Install & Repair

Leidos; Buffalo (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

Leidos' Security Enterprise Solutions (SES) Operations seeks a field service professional to install, modify, and repair complex equipment and systems for aviation, ports, borders, and critical infrastructure worldwide.

The role requires on-site work, on-call after hours, and travel to customer sites domestically and internationally. Strong communication and customer focus are essential, with a background check required.

Qualifications

• Minimum 2 years of hands-on troubleshooting and field repair experience.
• Excellent communication and customer-focused mindset; travel on short notice.
• Ability to work in 24/7 environments and coordinate with teams.

Responsibilities

• Perform installation, modification and repair of complex equipment.
• On-site testing to ensure proper operation.
• Manage service orders and coordinate repairs to meet SLAs.
• Work in a 24/7 customer environment with after-hours on-call.

Skills

Customer service

Communication

Travel readiness

Education

Electrical/Mechanical field service training

Tools

Salesforce

Maximo

GURU

Job description

Leidos' Security Enterprise Solutions (SES) Operations seeks a field service professional to install, modify, and repair complex equipment and systems for aviation, ports, borders, and critical infrastructure worldwide.

The role requires on-site work, on-call after hours, and travel to customer sites domestically and internationally. Strong communication and customer focus are essential, with a background check required.