Field Service Tech I — Customer-Driven Equipment Care

SCIENTIFIC GAMES; Kansas; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

401(k) plan

Health, Dental & Vision benefits

Paid training and education reimbursement

Company vehicle

Job summary

SCIENTIFIC GAMES is looking for field service professionals in Kansas to address Lottery machine needs. No prior lottery experience required, as customer service training will be provided. The position includes maintaining lottery equipment and ensuring exceptional customer experiences.

Successful candidates will handle installations, preventative maintenance, and have the chance to work in a dynamic environment with comprehensive benefits, including health insurance and a 401(k) plan.

Qualifications

• Understanding of troubleshooting technology.
• Excellent verbal and written communication skills.
• Prompt response to customer feedback.
• Self-starter with strong motivation.

Responsibilities

• Care for customer needs and resolve equipment concerns.
• Perform new installations and preventative maintenance.
• Build and maintain strong customer relationships.
• Provide uncommon customer experience.

Skills

Troubleshooting computer software and hardware

Interpersonal communication

Problem-solving

Organization and time management

Education

High school diploma or equivalency

Job description

SCIENTIFIC GAMES is looking for field service professionals in Kansas to address Lottery machine needs. No prior lottery experience required, as customer service training will be provided. The position includes maintaining lottery equipment and ensuring exceptional customer experiences.

Successful candidates will handle installations, preventative maintenance, and have the chance to work in a dynamic environment with comprehensive benefits, including health insurance and a 401(k) plan.