Field Service Tech III: Lottery Equipment Install & Repair

Scientific Games, LLC; Phoenix (AZ); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Company-paid uniforms

Company vehicle and tools

Health, dental, and vision benefits

Paid holidays and PTO

Job summary

Scientific Games, LLC in Phoenix, Arizona is seeking dedicated field service professionals to address lottery machine service and maintenance needs. If you are passionate about customer service and resolving technical challenges, we invite you to join our team. Previous lottery industry experience is not required; company training and tools will be provided.

This role involves travel to customer sites for servicing, installation, and repair of lottery machines. We offer competitive pay, company-paid uniforms, a vehicle, and comprehensive health benefits, ensuring our employees have all the necessary equipment to succeed.

Qualifications

• Understanding of troubleshooting computer software and hardware.
• Proven self-starter with motivation and ability.
• Ability to lift, install and move large self-service equipment.

Responsibilities

• Perform client-site servicing, repair, survey and installation of products.
• Provide technical support on operational or maintenance aspects.
• Diagnose mechanical and software failures.

Skills

Troubleshooting computer software and hardware technologies

Excellent interpersonal skills

Problem-solving skills

Organization and time management skills

Education

High School Diploma or equivalency

Tools

Customer service training

Mobile phone

Job description

Scientific Games, LLC in Phoenix, Arizona is seeking dedicated field service professionals to address lottery machine service and maintenance needs. If you are passionate about customer service and resolving technical challenges, we invite you to join our team. Previous lottery industry experience is not required; company training and tools will be provided.

This role involves travel to customer sites for servicing, installation, and repair of lottery machines. We offer competitive pay, company-paid uniforms, a vehicle, and comprehensive health benefits, ensuring our employees have all the necessary equipment to succeed.