Field Service Pro: Lottery Equipment & Installations

Scientific Games; Lawrence, Northern (KS, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

PTO

Dental and vision benefits

Uniforms provided

Job summary

Scientific Games is seeking a Field Service Tech to service lottery equipment in Lawrence, KS and Kansas City, KS. You will install, troubleshoot, perform preventative maintenance, and resolve issues at customer sites. This role emphasizes a customer-first approach with clear communication and the ability to move and install equipment as needed.

Comprehensive training and ongoing support are provided. You will join a team of service professionals focused on delivering reliable, high-quality

Qualifications

• Must have a high school diploma or equivalency.
• Strong troubleshooting of computer software and hardware.
• Excellent interpersonal, verbal, and written communication skills.
• Strong time management and organizational abilities.
• Clean driving record and ability to lift up to 50 pounds.

Responsibilities

• Provide an uncommon customer experience using technical skills.
• Communicate the value of services and match products to customer needs.
• Build and maintain strong, long-lasting customer relationships.
• Solve customer challenges on the first visit.

Skills

customer service

communication

problem solving

interpersonal skills

time management

organizational skills

driving

Education

High School Diploma or equivalency

Job description

Scientific Games is seeking a Field Service Tech to service lottery equipment in Lawrence, KS and Kansas City, KS. You will install, troubleshoot, perform preventative maintenance, and resolve issues at customer sites. This role emphasizes a customer-first approach with clear communication and the ability to move and install equipment as needed.

Comprehensive training and ongoing support are provided. You will join a team of service professionals focused on delivering reliable, high-quality