Field Service Team Lead: Growth & Lean Six Sigma

USA MOT Motion Industries, Inc.; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare

401(k)

Tuition reimbursement

Vacation leave

Sick leave

Holiday pay

Job summary

USA MOT Motion Industries, Inc. in Phoenix, AZ seeks a Field Service Supervisor to lead a team of technicians, oversee field operations, and ensure adherence to SOPs, KPIs, and Lean Six Sigma programs.

You will participate in hiring, training, and development, coordinate service jobs, ensure proper equipment, and maintain a proactive safety and quality mindset. This on-site role requires an associate degree and 5+ years of related experience.

Qualifications

• Typically requires an associate's degree and five (5) or more years of related experience or an equivalent combination of education and experience.
• Experience leading field service teams and coordinating technicians.
• Strong interpersonal, analytical, and problem-solving skills.
• Excellent communication and calmness under pressure.

Responsibilities

• Develops and implements best practices to enhance business growth.
• Manages service personnel to meet customer expectations.
• Ensures technicians have proper training and certifications.
• Schedules service jobs and assigns personnel.
• Ensures proper equipment and tools are available.
• Adheres to SOPs, KPIs, and Lean Six Sigma programs.
• Participates with Manager in hiring new Field Service Technicians.
• Tracks training for each technician.
• Performs other duties as assigned.

Skills

Specific knowledge of field service

Team leadership in field

Interpersonal skills

Analytical problem-solving

Calm under pressure

Communication skills

Education

Associate's degree

Job description

USA MOT Motion Industries, Inc. in Phoenix, AZ seeks a Field Service Supervisor to lead a team of technicians, oversee field operations, and ensure adherence to SOPs, KPIs, and Lean Six Sigma programs.

You will participate in hiring, training, and development, coordinate service jobs, ensure proper equipment, and maintain a proactive safety and quality mindset. This on-site role requires an associate degree and 5+ years of related experience.