Field Service Lead: Training, KPIs & Lean Six Sigma

Motion Industries (MOT); Alabama; On-site; USD 65,000 - 85,000; Full time

Job summary

Motion Industries is seeking a Field Service Supervisor to lead a field service team, oversee technicians, and ensure work is performed to standard. You will train, certify, and schedule staff, review quotes with management, and participate in hiring activities while ensuring compliance with SOPs and Lean Six Sigma programs.

The ideal candidate has an associate degree and five or more years of related experience, plus a strong safety mindset and excellent communication in the field.

Qualifications

• Associate degree plus 5+ years of related experience or equivalent mix of education and experience.
• Ability to work in the field and lead a team in various conditions.
• Excellent driving record preferred; company vehicles are monitored.

Responsibilities

• Lead a field service team and oversee technicians to ensure effective work.
• Schedule service jobs and assign personnel to specific tasks.
• Ensure technicians are trained and certified to meet job needs.
• Participate in hiring field service technicians and track training.
• Ensure adherence to SOPs, KPIs, and Lean Six Sigma programs.

Skills

Team leadership

Communication

Interpersonal skills

Analytical problem solving

Field operations

Education

Associate's degree

Job description

Motion Industries is seeking a Field Service Supervisor to lead a field service team, oversee technicians, and ensure work is performed to standard. You will train, certify, and schedule staff, review quotes with management, and participate in hiring activities while ensuring compliance with SOPs and Lean Six Sigma programs.

The ideal candidate has an associate degree and five or more years of related experience, plus a strong safety mindset and excellent communication in the field.