Field Service Supervisor: Lead Tech Team & Lean Six Sigma

Motion Industries (MOT); Olde West Chester (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare

401(k)

Tuition reimbursement

Paid vacation

Paid holidays

Job summary

Motion Industries seeks a Field Service Supervisor to lead a field team, oversee technicians, and ensure work is completed to meet customer expectations. The role emphasizes training, safety, and adherence to SOPs and KPI targets across service operations.

You will coordinate scheduling, assign duties, manage equipment, and participate in hiring and coaching to maintain high performance in a dynamic field environment.

Qualifications

• Typically requires an associate's degree and five (5) or more years of related experience or an equivalent combination of education and experience.
• Strong interpersonal, analytical, and problem-solving skills required.
• Excellent driving record preferred.

Responsibilities

• Lead field service team and oversee technicians to ensure work is performed effectively.
• Schedule service jobs and assign personnel to specific jobs and duties.
• Ensure technicians have proper training and certifications and the necessary equipment and tools.
• Ensure adherence to SOPs, KPIs and Lean Six Sigma programs.
• Assist in hiring, training and mentoring field service technicians.
• Track training and development for each technician.
• Perform other duties as assigned.

Skills

Field service knowledge

Team leadership

Communication

Problem solving

Emergency calmness

Education

Associate degree

Job description

Motion Industries seeks a Field Service Supervisor to lead a field team, oversee technicians, and ensure work is completed to meet customer expectations. The role emphasizes training, safety, and adherence to SOPs and KPI targets across service operations.

You will coordinate scheduling, assign duties, manage equipment, and participate in hiring and coaching to maintain high performance in a dynamic field environment.