Field Service Specialist, Security & Access Control

Convergint Technologies, LLC; Blue Springs (MS); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Life insurance

Parental leave

Paid time off

Tuition reimbursement

401K matching

Company vehicle

Wellness program

Vehicle reimbursement

Job summary

Convergint is seeking a full-time Service Specialist to service and support existing customers, respond to service calls, and assist with small projects. You will become part of a dynamic team that fosters growth and values an exceptional service mindset.

You should have 3–5 years of experience with access control systems, CCTV, and security technologies, plus a valid driver’s license and local travel ability. The role emphasizes safety and customer focus.

Qualifications

• High School/GED or equivalent required.
• 3–5 years servicing, integrating, and programming access control systems.
• Experience with CCTV and access control platforms preferred.
• Willingness to travel locally to jobsites.

Responsibilities

• Respond to routine and some non-routine customer service calls, scheduled maintenance, and emergency calls.
• Diagnose, troubleshoot, repair equipment; install projects as necessary.
• Complete accurate service reports for invoicing and cost tracking.
• Provide custom system integrations, upgrades, audits, and consultations as needed.
• Adhere to safety policies and maintain professional conduct on site.

Job description

Convergint is seeking a full-time Service Specialist to service and support existing customers, respond to service calls, and assist with small projects. You will become part of a dynamic team that fosters growth and values an exceptional service mindset.

You should have 3–5 years of experience with access control systems, CCTV, and security technologies, plus a valid driver’s license and local travel ability. The role emphasizes safety and customer focus.