Field Service Operations Coordinator

DeSHAZO, LLC; Elgin (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401k with match

Paid holidays

PTO Program

Weekly pay with direct deposit

Company-paid short term disability

Job summary

DeSHAZO, LLC is hiring a Service Coordinator to support aftermarket field service operations and project management. The role reports to the Branch Manager/Service Manager and involves scheduling, parts procurement, billing coordination, and customer communication.

The candidate should have at least 1 year of administrative experience, be able to handle multiple projects and deadlines, and be proficient with Microsoft Office while quickly learning DeSHazo software.

Qualifications

• 1 year of experience in an administrative role (industrial setting a plus).
• Ability to manage multiple projects and deadlines concurrently.
• Proficiency with Microsoft Office and related programs; quick learner of company software.

Responsibilities

• Assist service manager with customer calls and technician scheduling.
• Ensure equipment is onsite for project completion.
• Procure parts and supplies for projects as needed.
• Review service tickets for completion and accuracy.
• Coordinate with office for timely billing/invoicing.
• Communicate inspection findings to customers.
• Travel with technicians to observe project progress as needed.
• Other duties as required.

Skills

Administrative experience

Customer communication

Project coordination

Microsoft Office

Tools

Deshazo software

Job description

DeSHAZO, LLC is hiring a Service Coordinator to support aftermarket field service operations and project management. The role reports to the Branch Manager/Service Manager and involves scheduling, parts procurement, billing coordination, and customer communication.

The candidate should have at least 1 year of administrative experience, be able to handle multiple projects and deadlines, and be proficient with Microsoft Office while quickly learning DeSHazo software.