Field Service Engineer - Semiconductor Optics & Metrology

ZEISS Group; California; On-site; USD 76,000 - 95,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

Job summary

ZEISS Group seeks a Field Service Engineer to install, maintain and repair advanced semiconductor inspection systems at customer sites, primarily Fremont, CA. The role blends mechanical, electrical and software work with strong customer interaction.

You will troubleshoot, replace components, train customers, and document activities. Travel internationally to Germany for training and collaboration is expected as needed.

Qualifications

• Experience troubleshooting and repairing complex technical systems.
• Ability to read electrical schematics, mechanical drawings, and engineering documentation.
• Semiconductor industry experience strongly preferred; optics exposure is a plus.
• Comfortable working independently in the field and in customer-facing situations.
• Strong written and verbal English communication.

Responsibilities

• Provide hands-on service and support at customer locations.
• Troubleshoot system issues and determine best repair or maintenance solution.
• Replace components and perform complex repairs on advanced optical systems.
• Support customers remotely by phone/email and onsite when needed.
• Document service activities and provide feedback to improve quality and service processes.
• Help develop and test new service strategies and procedures.
• Deliver training and create technical documentation when required.
• Serve as the communication bridge between the customer, the local ZEISS team, management, and the factory team in Germany.

Skills

Troubleshooting complex systems

Read electrical schematics

Read mechanical drawings

Customer-facing / communication

Independent field work

Travel internationally

Optics/semiconductor industry exposure

Job description

ZEISS Group seeks a Field Service Engineer to install, maintain and repair advanced semiconductor inspection systems at customer sites, primarily Fremont, CA. The role blends mechanical, electrical and software work with strong customer interaction.

You will troubleshoot, replace components, train customers, and document activities. Travel internationally to Germany for training and collaboration is expected as needed.