Field Service Engineer - Semiconductor Metrology

Carl Zeiss SBE; California; Sur place; USD 76 000 - 95 000; Plein temps

Avantages offerts par ce poste

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

Résumé du poste

ZEISS is recruiting for a field service engineer responsible for installing, servicing, and repairing advanced ZEISS semiconductor systems at customer sites, primarily in Fremont, CA. The role combines mechanical, electrical, software, and customer support duties with international training and teamwork.

You will troubleshoot, replace components, document activities, and collaborate with ZEISS teams in Germany to ensure top-quality service and support. Strong English communication is essential.

Qualifications

• Experience troubleshooting and repairing complex technical systems.
• Ability to read electrical schematics, mechanical drawings, and engineering documentation.
• Semiconductor industry experience is strongly preferred.
• Optics industry experience is a plus.
• Good written and verbal communication in English.

Responsabilités

• Provide hands-on service and support at customer locations
• Troubleshoot system issues and determine the best repair or maintenance solution
• Replace components and perform complex repairs on advanced optical systems
• Support customers remotely by phone/email and onsite when needed
• Document service activities and provide feedback to improve quality and service processes
• Help develop and test new service strategies and procedures
• Deliver training and create technical documentation when required
• Serve as the communication bridge between the customer, the local ZEISS team, management, and the factory team in Germany

Connaissances

Troubleshooting

Electrical schematics

Mechanical drawings

Field service

Customer communication

Travel flexibility

Description du poste

ZEISS is recruiting for a field service engineer responsible for installing, servicing, and repairing advanced ZEISS semiconductor systems at customer sites, primarily in Fremont, CA. The role combines mechanical, electrical, software, and customer support duties with international training and teamwork.

You will troubleshoot, replace components, document activities, and collaborate with ZEISS teams in Germany to ensure top-quality service and support. Strong English communication is essential.