Field Service Engineer - Remote Support (Entry Level)

Canadian Education Council; Orlando (FL); Remote; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Remote work option

On-site when requested

Zusammenfassung

Intuitive in Orlando, FL is seeking a Field Service Support Engineer 2 to install, support, and maintain our robotic products within a designated territory. You will ensure service agreements and warranty obligations are met while delivering exceptional customer service and technical expertise.

The role requires electro-mechanical proficiency, strong communication, and willingness to travel up to 75%. A minimum Associate’s degree or equivalent training is preferred, with flexible shifts and

Qualifikationen

• Ability to travel up to 75% as required.
• Associate degree or equivalent training preferred.
• Ability to work effectively in a team and communicate with stakeholders.
• Strong troubleshooting of electro‑mechanical systems.
• Willingness to work flexible shifts and assignments.
• Residence within 30 miles of the assigned territory.

Aufgaben

• Provide technical support to end-users and Intuitive teams.
• Perform system inspections, preventive maintenance, and software updates.
• Troubleshoot, diagnose and repair Intuitive products per procedures.
• Coordinate system installation and hardware delivery.
• Document service activities and prepare comprehensive reports.
• Assist with trade shows, training, and hospital engagements.
• Maintain tools, vehicles, laptops and other assets; ensure inventory accuracy.

Kenntnisse

Teamwork

Troubleshooting

Time management

Travel readiness

Flexibility

Communication

Ausbildung

Associate degree

Jobbeschreibung

Intuitive in Orlando, FL is seeking a Field Service Support Engineer 2 to install, support, and maintain our robotic products within a designated territory. You will ensure service agreements and warranty obligations are met while delivering exceptional customer service and technical expertise.

The role requires electro-mechanical proficiency, strong communication, and willingness to travel up to 75%. A minimum Associate’s degree or equivalent training is preferred, with flexible shifts and