Field Service Engineer II — Remote Robotics Healthcare

Intuitive Surgical, Inc.; Sacramento (CA); Remote; USD 70,000 - 110,000; Full time

Job summary

Intuitive Surgical, Inc. is seeking a Field Service Engineer 2 to install, support, and repair robotic-assisted surgical systems across designated regions.

You will work closely with customers to ensure service levels, perform preventive maintenance, and deliver expert technical assistance in fast-paced environments. This remote-enabled role requires strong communication, field troubleshooting, and the ability to manage schedules, travel, and documentation while upholding patient safety and

Qualifications

• Associate's degree or equivalent training/experience.
• Experience diagnosing and repairing electro-mechanical systems.
• Willingness to travel up to 75% of the time and work flexible shifts.

Responsibilities

• Install, support, troubleshoot, repair, and maintain Intuitive products within assigned area.
• Ensure service agreements and warranties are met and exceeded.
• Document activities and provide comprehensive reports to stakeholders.

Skills

Team collaboration

Troubleshooting

Time management

75% travel

Ad hoc tasks

Nearby territory access

Flex shift

Professional demeanor

Education

Associate's degree or equivalent

Job description

Intuitive Surgical, Inc. is seeking a Field Service Engineer 2 to install, support, and repair robotic-assisted surgical systems across designated regions.

You will work closely with customers to ensure service levels, perform preventive maintenance, and deliver expert technical assistance in fast-paced environments. This remote-enabled role requires strong communication, field troubleshooting, and the ability to manage schedules, travel, and documentation while upholding patient safety and