Field Service Engineer - Remote, 2nd Shift, Healthcare Tech

Intuitive; Miami (FL); Hybrid; USD 51,000 - 56,000; Full time

Job summary

Intuitive is seeking a Field Service professional to install, support, troubleshoot, and maintain our robotic-assisted surgery products in their assigned territory. The role emphasizes safety, quality, and customer service, with duties ranging from system inspections to software updates and training.

Applicants should have strong communication and administrative skills, a valid driver’s license, and the ability to travel up to 60% within a designated area.

Qualifications

• Excellent written and spoken communication skills.
• Solid general computer skills and familiarity with standard software.
• Strong administrative and record-keeping abilities.
• Clean driving record and valid driver's license.

Responsibilities

• Perform scheduled maintenance, system inspections, and software updates.
• Troubleshoot, diagnose, and repair Intuitive products in territory.
• Coordinate delivery, installation, and customer training activities.
• Travel up to ~60% and reside within 30 miles of the territory.
• Maintain asset inventory and complete Field Activity Reports.

Skills

Clear communication

General computer skills

Administrative and record keeping

Clean driving record

Education

Associate’s degree in related field or equivalent training/experience

Job description

Intuitive is seeking a Field Service professional to install, support, troubleshoot, and maintain our robotic-assisted surgery products in their assigned territory. The role emphasizes safety, quality, and customer service, with duties ranging from system inspections to software updates and training.

Applicants should have strong communication and administrative skills, a valid driver’s license, and the ability to travel up to 60% within a designated area.