Field Service Engineer – MedTech (CA) – On-Site/Remote

Becton Dickinson NA; Los Angeles (CA); On-site; USD 80,805,000 - 129,230,000; Full time

Job summary

BD (Becton, Dickinson and Company) Pyxis Field Service Engineer I provides remote and on-site technical support for BD automated dispensing systems across the region, including DHA/DoD facilities. You will troubleshoot, repair, and maintain proprietary hardware and software while ensuring regulatory compliance and strong customer relationships.

Key duties include preventive maintenance, installations, calibrations, accurate documentation of service activities, and coordinating with Sales and

Qualifications

• 1–3 years of combined hardware, software, and IT support experience.
• Associate degree in a related field or 3+ years of Field Service/Technical Support experience.
• CompTIA A+ certification or equivalent is preferred.

Responsibilities

• Provide remote and on-site technical support for automated dispensing systems.
• Perform preventive maintenance, installations, repairs and calibrations.
• Document service activities and time logs accurately.

Skills

Remote & on-site support

Troubleshooting

Customer communication

Documentation

Travel readiness

Time management

Education

Associate degree in related field

Tools

Windows OS

Networking

Diagnostic instruments

Job description

BD (Becton, Dickinson and Company) Pyxis Field Service Engineer I provides remote and on-site technical support for BD automated dispensing systems across the region, including DHA/DoD facilities. You will troubleshoot, repair, and maintain proprietary hardware and software while ensuring regulatory compliance and strong customer relationships.

Key duties include preventive maintenance, installations, calibrations, accurate documentation of service activities, and coordinating with Sales and