Field Service Engineer — Medical Tech (On‑Site/Remote)

BD; Cincinnati (OH); Sur place; USD 39 000 - 62 000; Plein temps

Avantages offerts par ce poste

Company vehicle provided

Overnight travel support

Résumé du poste

BD is seeking a Field Service Engineer I to deliver remote and on-site technical support for BD automated dispensing systems across the assigned region, including specific DoD and DHA facilities. Travel within territory, a company vehicle, and a requirement to meet occasional overnight stays are expected as part of the role.

Qualified candidates will have an Associate degree or 3+ years of field service/IT support, strong troubleshooting, and the ability to obtain access to government

Qualifications

• Associate degree or 3+ years field service experience.
• 1–3 years combined hardware, software, and IT support.
• Ability to obtain access to federal facilities (DoD, DHA, etc.).
• Strong troubleshooting, diagnostic, and problem-solving skills.
• Medical or electromechanical device repair experience required.

Responsabilités

• Provide remote and on-site support for automated dispensing systems.
• Respond to, evaluate, and resolve work orders within SLAs.
• Diagnose and repair hardware and software components with case ownership.
• Perform preventive maintenance, installations, and calibrations.
• Maintain accurate service documentation and inventory.

Connaissances

Remote & on-site support

Troubleshooting

Diagnostics

Time management

Formation

Associate degree

3+ years field service

Outils

Windows OS

Networking

Diagnostic tools

Description du poste

BD is seeking a Field Service Engineer I to deliver remote and on-site technical support for BD automated dispensing systems across the assigned region, including specific DoD and DHA facilities. Travel within territory, a company vehicle, and a requirement to meet occasional overnight stays are expected as part of the role.

Qualified candidates will have an Associate degree or 3+ years of field service/IT support, strong troubleshooting, and the ability to obtain access to government