Field Service Engineer — Life Sciences Instrumentation

BD; Richmond (VA); Sur place; USD 34 000 - 55 000; Plein temps

Résumé du poste

Waters is seeking a Field Service Engineer for the Fredericksburg, VA area, servicing MD, VA, WV, and DC. Install and service analytical instruments with minimal supervision in regulated environments.

You will travel up to 50%, maintain equipment, document service activities, and ensure customer satisfaction while upholding Waters standards. This role emphasizes hands-on problem solving, safety compliance, and collaboration with service teams.

Qualifications

• High school diploma is required.
• Minimum 3 years of experience troubleshooting instruments or components.
• Valid state-issued driver’s license and BD safety standards.
• Ability to travel at least 50% of the time.

Responsabilités

• Install and service instrumentation with minimal supervision per ISO and GMP.
• Provide follow-up service by contacting customers after service.
• Ensure service was complete and met customer needs.
• Maintain inventory, test equipment, tools and data accurately.
• Complete service documentation per GMP and engineering manager requests.
• Display maturity and judgment in time management and expense control.
• Maintain expense levels within travel guidelines.
• Report quality control and technical problems to the Service Center and Engineering Manager.
• Operate company vehicle per fleet policy and coordinate with other departments.
• Perform other duties as assigned.
• Support customers to meet Waters quality standards.
• Handle company cards, travel advances, vehicle, spare parts stock.
• Represent BD with professional appearance and ethics.

Connaissances

Troubleshooting instrumentation

Travel readiness

Customer interfacing

MS Office

Formation

Associate or Bachelor’s degree in Electronics/Engineering/related field

Technical military training

Outils

Digital multimeters

Oscilloscopes

MS Office

Description du poste

Waters is seeking a Field Service Engineer for the Fredericksburg, VA area, servicing MD, VA, WV, and DC. Install and service analytical instruments with minimal supervision in regulated environments.

You will travel up to 50%, maintain equipment, document service activities, and ensure customer satisfaction while upholding Waters standards. This role emphasizes hands-on problem solving, safety compliance, and collaboration with service teams.