Field Service Engineer, Life Sciences Equipment (On-Site)

Becton Dickinson & Company; Franklin Lakes (NJ); Vor Ort; USD 34.000 - 55.000; Vollzeit

Zusammenfassung

Waters is seeking a Field Service Engineer to install, service, and maintain BD Life Science equipment at customer sites in clinical and research laboratories. You will troubleshoot failures, perform repairs, and coordinate with technical support to ensure high-quality service and uptime.

The role emphasizes customer interaction, on-site presence, and the ability to work shifts as needed. A High School diploma is required, with an Associate degree preferred in electrical/mechanical/biomed

Qualifikationen

• High School diploma required; associate degree preferred in engineering or Biomed.
• Proficiency with MS Word, Excel, PowerPoint for reports and communication.
• Ability to work independently and in teams; strong customer interfacing.
• Willingness to work various shifts and on-call to support customers.

Aufgaben

• Provide service, preventive maintenance, and installations of BD LifeSiences equipment at customer sites.
• Troubleshoot and perform on-site repairs and timely solutions for failures.
• Manage company assets and establish positive relationships with customers and peers.
• Record time worked, training, and expenses; communicate repair status to customers.
• Coordinate with Technical Support and district leads to support the customer base.
• Schedule field activities with dispatch and maintain documentation for audits.
• Support continuous improvement and provide feedback on instrument conditions.

Kenntnisse

Communication skills

Teamwork

Customer focus

Problem solving

Ausbildung

Associate degree in electrical, mechanical or Biomed program

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Jobbeschreibung

Waters is seeking a Field Service Engineer to install, service, and maintain BD Life Science equipment at customer sites in clinical and research laboratories. You will troubleshoot failures, perform repairs, and coordinate with technical support to ensure high-quality service and uptime.

The role emphasizes customer interaction, on-site presence, and the ability to work shifts as needed. A High School diploma is required, with an Associate degree preferred in electrical/mechanical/biomed