Field Service Engineer, Life Sciences Equipment

Becton Dickinson NA; Franklin Lakes (NJ); On-site; USD 35,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Health Savings Accounts

Dental coverage

Vision coverage

Life and AD&D insurance

Paid time off (PTO)

Job summary

Waters is seeking a Field Service Engineer to service BD LifeScience equipment at customer sites in clinical and research laboratories. The role focuses on installation, maintenance and corrective actions with minimal supervision, delivering timely repairs and fostering strong customer relationships.

You will collaborate with Technical Support and district teams, handle administrative duties, and support ongoing instrument reliability and performance across sites.

Qualifications

• High School diploma required; Associates degree in electrical, mechanical or Biomed preferred.
• Must be computer literate in Microsoft Word, Excel, PowerPoint and able to use reports, email and communication tools.

Responsibilities

• Provide service, preventive maintenance, modifications and installations of BD LifeSciences equipment at customer sites with minimal supervision.
• Troubleshoot system failures and perform on-site repairs; deliver timely and effective repairs.
• Interface with Technical Support to ensure highest level of customer support; work with district leads and dispatch.

Skills

Computer literacy

Customer interaction

Teamwork

Education

High School diploma

Associates degree in electrical, mechanical or Biomed

Tools

Microsoft Office

Job description

Waters is seeking a Field Service Engineer to service BD LifeScience equipment at customer sites in clinical and research laboratories. The role focuses on installation, maintenance and corrective actions with minimal supervision, delivering timely repairs and fostering strong customer relationships.

You will collaborate with Technical Support and district teams, handle administrative duties, and support ongoing instrument reliability and performance across sites.