Field Service Engineer II - Semiconductor Equipment

Lam Research; Lehi (UT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research in Lehi, Utah is seeking a Field Service Engineer to support on-site installations, diagnostics, and maintenance of Lam’s semiconductor equipment. You will work directly with customers to ensure operational excellence, delivering timely service and expert problem solving.

The role requires traveling frequently, including domestic and international assignments, with flexibility for shift patterns and on-call responsibilities.

Qualifications

• Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety of shifts.

Responsibilities

• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
• Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Maintain records and reports to coordinate activities between Lam and the customer.
• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
• Transparently discuss opportunities and challenges with customer to increase trust.
• Update customer on status of Lam tools as needed.

Skills

Electrical schematics

Mechanical schematics

Manuals interpretation

Office software

Education

Bachelor’s degree in Electronics/Engineering or related field

Tools

Microsoft Office Suite

Job description

Lam Research in Lehi, Utah is seeking a Field Service Engineer to support on-site installations, diagnostics, and maintenance of Lam’s semiconductor equipment. You will work directly with customers to ensure operational excellence, delivering timely service and expert problem solving.

The role requires traveling frequently, including domestic and international assignments, with flexibility for shift patterns and on-call responsibilities.