Field Service Engineer II – Remote/Travel MedTech Support

Becton Dickinson NA; San Diego (CA); Híbrido; USD 50.000 - 75.000; Jornada completa

Descripción de la vacante

BD is seeking a Field Service Engineer to provide on-site technical support for Pyxis automated dispensing systems in hospitals and healthcare facilities. The role requires diagnosing hardware/software issues, performing preventive maintenance, and installing and servicing systems within the assigned territory.

The position involves travel within the territory (Au-gusta-Waterville region in Maine) with occasional overnight travel and a valid driver’s license.

Formación

• High School Diploma or equivalent.
• 3 years of hardware/software/IT experience supporting both proprietary and standard applications.
• 24x7 on-call experience in a customer-facing/field service environment is required.
• Must have a valid driver’s license and be able to meet BD safety standards.

Responsabilidades

• Provide on-site technical support for BD Pyxis automated dispensing systems at hospitals and healthcare facilities within the territory.
• Respond to, evaluate, and prioritize work orders; diagnose, service, and resolve issues; log and track all activity.
• Implement preventive maintenance and provide limited cross-functional support for Sales and Implementation teams.
• Perform installations, in-servicing, repairs, calibrations, and other field service tasks.
• Maintain proper inventory and continue training to advance skillsets within 2–3 years.

Conocimientos

Hardware experience

Software experience

IT support

Windows OS

Networking

Educación

High School Diploma

Descripción del empleo

BD is seeking a Field Service Engineer to provide on-site technical support for Pyxis automated dispensing systems in hospitals and healthcare facilities. The role requires diagnosing hardware/software issues, performing preventive maintenance, and installing and servicing systems within the assigned territory.

The position involves travel within the territory (Au-gusta-Waterville region in Maine) with occasional overnight travel and a valid driver’s license.