Field Service Engineer II - On-Site Semiconductor Equipment

Lam Research; New Jersey; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

On-site and remote work options

Job summary

Lam Research in Burlington, VT is seeking a Field Service Engineer to perform on-site repair, maintenance, and installation of Lam’s complex electro-mechanical systems at customer sites. You will diagnose issues, coordinate with Lam teams, and ensure minimal downtime while maintaining thorough documentation.

Travel domestically and internationally is required; flexible to work varied shifts and overtime. Cleanroom safety and strong communication with customers are essential parts of the role.

Qualifications

• Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
• Able to travel domestically and internationally, and work varied shifts including overtime and on-call if needed.
• This is a graduate eligible role.
• This position will be ON-SITE in Burlington, VT.

Responsibilities

• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
• Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Maintain records and reports to coordinate activities between Lam and the customer.
• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
• Transparently discuss opportunities and challenges with customer to increase trust.
• Update customer on status of Lam tools as needed.

Skills

Electrical schematics

Troubleshooting

Travel flexibility

English communication

Cleanroom work

Education

Bachelor’s degree in Electronics/Engineering

Advanced degree

Tools

Microsoft Office Suite

Job description

Lam Research in Burlington, VT is seeking a Field Service Engineer to perform on-site repair, maintenance, and installation of Lam’s complex electro-mechanical systems at customer sites. You will diagnose issues, coordinate with Lam teams, and ensure minimal downtime while maintaining thorough documentation.

Travel domestically and internationally is required; flexible to work varied shifts and overtime. Cleanroom safety and strong communication with customers are essential parts of the role.