Field Service Engineer II – LC/LC-MS Specialist (Remote)

Waters Corporation; Lindon (UT); Vor Ort; USD 68.000 - 113.000; Vollzeit

Zusammenfassung

Waters Corporation's Salt Lake City area seeks a Field Service Specialist II to install, maintain and troubleshoot Waters' LC, LC/MS, HPLC/UPLC and SFC instruments at diverse customer sites. You will deliver technical service and training, ensure regulatory compliance and support contract renewals.

Seeking a technically skilled professional with at least two years on instrumentation, a BS/BA in a relevant field, and a valid driver's license.

Qualifikationen

• BS/BA in Chemistry or Biology, engineering or other science related field is desired, will also consider applications with equivalent experience, training and education
• 2 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
• Valid Driver's License in good standing is mandatory
• Overnight travel as required including international travel

Aufgaben

• Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
• Establish and maintain effective relationships with external and internal customers ensuring their success
• Manage customer expectations, by communicating work performed and providing follow up plan if needed
• Ensure customer compliance regulations are followed
• Deliver system level training at customer sites
• Manage service inventory according to Waters policies
• Issue field service reports daily to document work performed
• Maintain sound knowledge regarding the technology and customers' application demands
• Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales
• Ensure that quality system procedures and Health & Safety standards are adhered to at all times

Kenntnisse

Customer focus

Communication

Integrity

Time management

System thinking

Analytical mindset

Ausbildung

BS/BA in Chemistry/ Biology or related field

Tools

CDS

SDMS

LIM

ELN

Jobbeschreibung

Waters Corporation's Salt Lake City area seeks a Field Service Specialist II to install, maintain and troubleshoot Waters' LC, LC/MS, HPLC/UPLC and SFC instruments at diverse customer sites. You will deliver technical service and training, ensure regulatory compliance and support contract renewals.

Seeking a technically skilled professional with at least two years on instrumentation, a BS/BA in a relevant field, and a valid driver's license.