Field Service Specialist II - Remote | LC/LC-MS Expert

Waters; Philadelphia (Philadelphia County); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Waters Corporation seeks a Field Service Specialist to install, service and support LC, LC/MS, HPLC/UPLC, SFC and SEC-MALS instruments across multiple laboratories. The role emphasizes customer relationships and technical leadership in field settings.

Responsibilities include on-site training, service reporting, and collaboration with Sales for future contracts, with travel as needed to customer sites and training events. Candidates should have a science background and valid driver’s license.

Qualifications

• BS/BA in Chemistry or Biology, engineering or other science related field or equivalent experience.
• Valid Driver's License required.
• Understanding of the scientific application workflow and related software systems (CDS, SDMS, LIM, ELN).
• Overnight travel including international travel as needed.

Responsabilités

• Install, perform maintenance, troubleshoot and support Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, SEC-MALS).
• Establish and maintain effective relationships with customers to ensure success.
• Lead customer expectations and provide follow-up plans after service.
• Deliver system level training at customer sites and document work performed.

Connaissances

Field service

Analytical instrumentation

Driver's license

Formation

BS/BA in Chemistry or Biology, engineering or other science related field

Outils

CDS

SDMS

LIM

ELN

Description du poste

Waters Corporation seeks a Field Service Specialist to install, service and support LC, LC/MS, HPLC/UPLC, SFC and SEC-MALS instruments across multiple laboratories. The role emphasizes customer relationships and technical leadership in field settings.

Responsibilities include on-site training, service reporting, and collaboration with Sales for future contracts, with travel as needed to customer sites and training events. Candidates should have a science background and valid driver’s license.