Remote Field Service Specialist II - LC/LC-MS & HPLC

Waters; Golden (CO); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Waters Corporation seeks a Field Service Specialist to install, maintain and troubleshoot Waters instruments at customer sites. You will train users, manage service inventories and support service contracts, with overnight and international travel as part of the role.

A BS/BA in Chemistry, Biology or related field plus 2 years of instrument experience and a valid driver’s license are required. Independence, strong communication and problem-solving skills are essential.

Qualifications

• BS/BA in Chemistry or Biology or related field; equivalent experience considered.
• 2 years of experience with installation, maintenance, troubleshooting of scientific instruments.
• Valid driver’s license required.
• Willingness for overnight and international travel.
• Knowledge of Waters product suite preferred.

Responsabilités

• Install and maintain Waters instrumentation (LC/LC-MS, HPLC/UPLC, SFC).
• Troubleshoot and resolve technical issues at customer sites.
• Train customers on instruments and software.
• Manage service inventory and submit field service reports.
• Coordinate with Sales for service contracts.
• Ensure compliance with safety standards.

Connaissances

Customer focus

Communication skills

Time management

Problem solving

Analytical mindset

Formation

BS/BA in Chemistry or Biology, engineering or related field

Outils

CDS

SDMS

LIM

ELN

Description du poste

Waters Corporation seeks a Field Service Specialist to install, maintain and troubleshoot Waters instruments at customer sites. You will train users, manage service inventories and support service contracts, with overnight and international travel as part of the role.

A BS/BA in Chemistry, Biology or related field plus 2 years of instrument experience and a valid driver’s license are required. Independence, strong communication and problem-solving skills are essential.