Field Service Engineer – Digital Inkjet Printers

Domino Digital Printing Solutions - India; Gurnee (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Hybrid or remote work options

Bonus program

Job summary

Domino Amjet is seeking a Field Service Engineer to support Domino Digital Inkjet Printing products at customer sites across North America. You will travel to sites, perform operation, repair, and preventative maintenance, and provide remote support when needed.

The role requires strong communication, time management, and problem-solving skills, plus a valid driver’s license and willingness to travel Monday through Friday. A Bachelor’s degree is preferred or 5 years of related experience.

Qualifications

• Bachelor’s degree preferred or at least 5 years of experience.
• 3+ years of experience troubleshooting and repairing complex electro-mechanical equipment.
• Inkjet experience is a plus.
• Valid Driver’s License required.
• Frequent travel Monday-Friday is required.

Responsibilities

• Provide on-site operation, repair and maintenance support for Domino Digital Inkjet Printing products.
• Provide telephone/remote technical support for equipment across North America.
• Initiate proactive maintenance actions and document service reports.
• Develop and maintain customer relationships and promote Domino products.

Skills

Communication skills

Customer relations

Time management

MS Office

Analytical skills

Problem-solving

Travel readiness

Education

Bachelor’s degree preferred

Tools

SMax

Job description

Domino Amjet is seeking a Field Service Engineer to support Domino Digital Inkjet Printing products at customer sites across North America. You will travel to sites, perform operation, repair, and preventative maintenance, and provide remote support when needed.

The role requires strong communication, time management, and problem-solving skills, plus a valid driver’s license and willingness to travel Monday through Friday. A Bachelor’s degree is preferred or 5 years of related experience.