Field Service Dispatch & Coordination Specialist

Mobile Modular Management Corporation - A Division of McGrath

Florida

Sur place

USD 42 000 - 60 000

Plein temps

Il y a 2 jours
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Avantages offerts par ce poste

Competitive benefits package
Vacation and holidays
401(k) with company match
Life insurance
DailyPay and financial wellness tools
Flexible benefit options

Résumé du poste

Mobile Modular Management Corporation - A Division of McGrath is seeking a Service Coordinator in Florida. You will answer calls and emails, prepare work orders, and schedule dispatch of in-house technicians.

The role requires clear communication and strong organizational skills to manage cross-functional tasks and ensure timely service delivery. The position emphasizes multitasking, attention to detail, and flexibility, with opportunities to collaborate across departments.

Qualifications

  • Strong coordination and multitasking abilities.
  • Excellent organization and customer service skills.
  • Proven written and verbal communication skills.
  • Microsoft Office proficiency.
  • Bilingual Spanish reading/writing a plus.

Responsabilités

  • Answer incoming calls and emails to document service requests and schedule visits.
  • Create, edit and update POs and invoices as needed.
  • Generate schedule for service technicians.
  • Consider time sensitivity to ensure customer satisfaction.
  • Troubleshoot items via telephone and share resources with customers.
  • Provide administrative support to service department.
  • Back up Administrative Coordinator and Operations team for coverage.

Connaissances

Coordination
Organization
Multitasking
Communication
MS Office

Outils

CRM software

Description du poste

Mobile Modular Management Corporation - A Division of McGrath is seeking a Service Coordinator in Florida. You will answer calls and emails, prepare work orders, and schedule dispatch of in-house technicians.

The role requires clear communication and strong organizational skills to manage cross-functional tasks and ensure timely service delivery. The position emphasizes multitasking, attention to detail, and flexibility, with opportunities to collaborate across departments.

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