Field Service Dispatch & Coordination Pro

Mobile Modular Management Corporation; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Space to share ideas and opinions

Wellbeing resources for mental health

Vacation + holidays (10 days + 2 half‑

Flexible benefits selection

401(k) Retirement Plan with Company 4%

Life insurance

DailyPay, HSA, FSA, EAP, Pet Insurance

Job summary

Mobile Modular Management Corporation is seeking a Service Coordinator to manage customer inquiries, schedule service visits, and coordinate internal resources. The role emphasizes clear communication, meticulous scheduling, and effective support to the service department.

The successful candidate will handle calls, emails, and administrative tasks, assist with POs and invoices, and work closely with technicians and the operations team. Knowledge of Spanish is a plus.

Qualifications

• Strong coordination skills.
• Excellent organization and customer service abilities.
• Proven ability to multi-task across multiple projects.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office tools.

Responsibilities

• Answer incoming calls and emails from customers and schedule visits from the service technician.
• Create, edit and update POs and Invoices as needed.
• Generate schedule for service technicians.
• Consider time sensitivity of requests to ensure customer satisfaction.
• Troubleshoot issues via telephone and share resources with customers.
• Provide administrative support to the service department.
• Back up Administrative Coordinator and Operations team for phone coverage and service call tickets.
• Perform other duties as assigned.

Skills

Coordination

Customer service

Multi-tasking

Verbal and written communication

Microsoft Office proficiency

Spanish (reading/writing)

Tools

Microsoft Office

Job description

Mobile Modular Management Corporation is seeking a Service Coordinator to manage customer inquiries, schedule service visits, and coordinate internal resources. The role emphasizes clear communication, meticulous scheduling, and effective support to the service department.

The successful candidate will handle calls, emails, and administrative tasks, assist with POs and invoices, and work closely with technicians and the operations team. Knowledge of Spanish is a plus.