Field Sales Manager, SMB Telecom & Growth

Charter Communications; New York (NY); On-site; USD 69,000 - 137,000; Full time

Job summary

Spectrum is seeking a Manager, Business Sales in New York to lead a high-performing Account Executive team focused on the SMB market. You will coach, mentor, and drive performance while spending most time in the field and collaborating on strategic territory plans.

Ideal candidates bring 5+ years in telecom sales management and a track record of achieving sales targets. A bachelor’s degree is required, and a strong customer-focused mindset will help you excel in a dynamic environment.

Qualifications

• Bachelor’s degree in business, marketing or related field
• 5+ years of telecommunications product and services sales experience
• 5+ years of business-to-business sales management experience

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
• Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum’s systems and tools
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency
• Organize regular meetings to keep the team informed of tools, process and product updates
• Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
• Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
• Ensure accurate completion of administrative tasks and reporting for all sales activities
• Maintain detailed knowledge of Spectrum’s product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Skills

English proficiency

Sales leadership

Telecom knowledge

Driver's license

Sales goal management

Education

Bachelor’s degree in business or related field

Job description

Spectrum is seeking a Manager, Business Sales in New York to lead a high-performing Account Executive team focused on the SMB market. You will coach, mentor, and drive performance while spending most time in the field and collaborating on strategic territory plans.

Ideal candidates bring 5+ years in telecom sales management and a track record of achieving sales targets. A bachelor’s degree is required, and a strong customer-focused mindset will help you excel in a dynamic environment.