Field Robotics Hardware Engineer – On-Site Solutions & Travel

Amazon Inc.; Irvine (CA); On-site; USD 126,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon Inc. in Irvine is seeking a Robotics Field Support specialist to bridge on-site technicians and RTS engineering, launching new systems, performing maintenance, and driving continuous improvement across Amazon's fulfillment network.

You will design tools, monitor performance, manage spare parts, and develop SOPs, with up to 75% travel. The role emphasizes safety, reliability, and teamwork in a fast-paced environment, leveraging AI to boost efficiency.

Responsibilities

• Provide on-site support for new product implementations, upgrades, hardware audits, and troubleshooting for advanced robotics systems
• Partner with site-level reliability (RME) and controls teams to maximize advanced robotics system performance
• Identify, analyze, and resolve mechanical and system issues across the RTS product suite
• Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting and machine downtime
• Develop and implement proactive monitoring tools to measure safety, reliability, and performance of advanced robotics systems
• Create escalation processes, standard operating procedures, and preventative maintenance protocols for the RTS product suite
• Design and lead training sessions and develop training content for on-site RME teams
• Develop and implement spare parts management systems and processes
• Produce performance reports and provide "voice of the customer" feedback to development and support teams
• Up to 75% travel expected

Job description

Amazon Inc. in Irvine is seeking a Robotics Field Support specialist to bridge on-site technicians and RTS engineering, launching new systems, performing maintenance, and driving continuous improvement across Amazon's fulfillment network.

You will design tools, monitor performance, manage spare parts, and develop SOPs, with up to 75% travel. The role emphasizes safety, reliability, and teamwork in a fast-paced environment, leveraging AI to boost efficiency.