Field Robotics Hardware Engineer — On-Site Impact

Amazon Inc.; Culver City (CA); On-site; USD 126,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

401(k) Plan

Paid Time Off

Job summary

Amazon Robotics RTS is seeking a Field Support Engineer to act as the vital link between on-site technicians and RTS engineering. You will launch new robotics systems, develop maintenance procedures, ensure spare parts availability, and monitor system performance across multiple facilities.

You will build scalable processes, establish SOPs, and drive continuous improvement while traveling up to 75% to support Amazon's fulfillment network.

Qualifications

• 4+ years of systems engineering experience.
• Experience troubleshooting deployment failures and patching hosts.
• Experience in automation or monitoring frameworks, deployment or development.

Responsibilities

• Provide on-site support for new product implementations, upgrades, hardware audits, and troubleshooting for advanced robotics systems.
• Partner with site-level reliability and controls teams to maximize system performance.
• Identify, analyze, and resolve mechanical and system issues across the RTS product suite.
• Design tools and diagnostic solutions to minimize troubleshooting and downtime.
• Develop proactive monitoring tools to measure safety, reliability, and performance of systems.

Skills

Systems engineering

Automation

Monitoring

Teamwork

Education

Bachelor's degree in Systems Engineering, Computer Science, or related field

Tools

Infrastructure as code

Automation scripts

Monitoring tools

Job description

Amazon Robotics RTS is seeking a Field Support Engineer to act as the vital link between on-site technicians and RTS engineering. You will launch new robotics systems, develop maintenance procedures, ensure spare parts availability, and monitor system performance across multiple facilities.

You will build scalable processes, establish SOPs, and drive continuous improvement while traveling up to 75% to support Amazon's fulfillment network.