Field Robotics Hardware Engineer: On-Site Support & Travel

Amazon; Tracy (CA); On-site; USD 126,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon's RTS Field Hardware Support Engineers in California ensure the reliability of robotics systems across fulfillment centers. You will launch new deployments, perform preventative maintenance, and develop diagnostics to minimize downtime while collaborating with RTS engineering and regional teams.

You will travel up to 50% to sites within CA, including Tracy, delivering proactive monitoring, training, and escalation procedures to keep the robotics fleet operating at peak performance.

Qualifications

• 4+ years of systems engineering experience.
• Experience maintaining resilience and reliability of services.
• Experience in automation or monitoring frameworks.

Responsibilities

• Provide on-site support for new product implementations and upgrades.
• Partner with site-level RME teams to maximize system performance.
• Identify, analyze, and resolve mechanical and system issues.
• Design tools, fixtures, and diagnostic solutions to minimize downtime.
• Develop proactive monitoring tools for safety, reliability, and performance.
• Create escalation processes and preventive maintenance protocols.
• Lead training sessions for on-site RME teams.
• Develop spare parts management systems and processes.
• Produce performance reports and feedback to development and support teams.
• Travel up to 50% to customer sites.

Skills

Systems engineering

Reliability engineering

Automation/Monitoring

Job description

Amazon's RTS Field Hardware Support Engineers in California ensure the reliability of robotics systems across fulfillment centers. You will launch new deployments, perform preventative maintenance, and develop diagnostics to minimize downtime while collaborating with RTS engineering and regional teams.

You will travel up to 50% to sites within CA, including Tracy, delivering proactive monitoring, training, and escalation procedures to keep the robotics fleet operating at peak performance.