Field PC Support Technician – Travel-Ready Client Help

Worldwide TechServices; Saint Cloud (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Additional incentive for each call closed

Job summary

A global technology service provider in Saint Cloud, Minnesota, seeks a Dynamic PC Support specialist. The position involves troubleshooting client equipment, providing customer support, and ensuring service delivery meets quality standards. Candidates should be technically certified and capable of communicating effectively with clients. Previous service experience is preferred. This role may include travel and lifting equipment. Join our team for a rewarding opportunity!

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Complete all administrative tasks associated with each call.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology service provider in Saint Cloud, Minnesota, seeks a Dynamic PC Support specialist. The position involves troubleshooting client equipment, providing customer support, and ensuring service delivery meets quality standards. Candidates should be technically certified and capable of communicating effectively with clients. Previous service experience is preferred. This role may include travel and lifting equipment. Join our team for a rewarding opportunity!