Field PC Support Technician – Travel-Ready Client Help

Worldwide TechServices; Fargo (ND); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Additional incentive for each call closed

Job summary

A leading technology service provider is seeking a Dynamic PC Support technician in Fargo, ND. This role involves troubleshooting client products and providing customer support, while ensuring service level agreements are met. Candidates should possess a technical school certification or equivalent, with prior customer service experience preferred. The position offers the opportunity to work on a variety of equipment while adhering to established policies. This is a great entry-level opportunity for those passionate about technology.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within established service level agreements.
• Ensure control of assets and inventory through prompt turnaround of parts.

Skills

Communication regarding technical issues

Driving to client locations

Ability to lift computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology service provider is seeking a Dynamic PC Support technician in Fargo, ND. This role involves troubleshooting client products and providing customer support, while ensuring service level agreements are met. Candidates should possess a technical school certification or equivalent, with prior customer service experience preferred. The position offers the opportunity to work on a variety of equipment while adhering to established policies. This is a great entry-level opportunity for those passionate about technology.