Field PC Support Technician – On-Site IT Repair

Worldwide TechServices; Laurel (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading technology services provider in Laurel, MD is seeking a Dynamic PC Support professional to perform troubleshooting and repair tasks for desktops and laptops. Responsibilities include supporting clients, meeting service level agreements, and maintaining inventory control. Candidates should have a technical school certification and some relevant experience. The role requires strong communication skills and the ability to travel to client locations. This is an excellent opportunity for those looking to grow in a technology-driven environment.

Qualifications

• 0-2 years of relevant experience in technical support.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with service calls.
• Ensure control of assets and inventory.

Skills

Customer communication

Technical troubleshooting

Ability to lift up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services provider in Laurel, MD is seeking a Dynamic PC Support professional to perform troubleshooting and repair tasks for desktops and laptops. Responsibilities include supporting clients, meeting service level agreements, and maintaining inventory control. Candidates should have a technical school certification and some relevant experience. The role requires strong communication skills and the ability to travel to client locations. This is an excellent opportunity for those looking to grow in a technology-driven environment.