Field PC Support Technician – On-Site IT Repair

Worldwide TechServices; Longwood (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A global technology services provider is seeking a Dynamic PC Support technician to provide customer support and repair services for various client products. The role involves troubleshooting desktop and laptop issues, meeting service level agreements, and ensuring inventory control. Candidates should have a technical school certification, relevant experience, and strong communication skills. This position is ideal for someone who enjoys client interaction and technical problem-solving, offering opportunities for growth in a dynamic environment.

Qualifications

• 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Ensure control of assets and inventory.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Job description

A global technology services provider is seeking a Dynamic PC Support technician to provide customer support and repair services for various client products. The role involves troubleshooting desktop and laptop issues, meeting service level agreements, and ensuring inventory control. Candidates should have a technical school certification, relevant experience, and strong communication skills. This position is ideal for someone who enjoys client interaction and technical problem-solving, offering opportunities for growth in a dynamic environment.