Field PC Support Technician – On-Site IT Repair

Worldwide TechServices; Columbus (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A global technology services provider located in Columbus, Ohio, is seeking a Dynamic PC Support technician. This position involves providing technical support for desktops and laptops, executing service calls, and ensuring customer satisfaction. Candidates should have a technical school certification or equivalent, possess a valid driver's license, and be able to lift equipment up to 50 lbs. The role also requires excellent communication skills and the ability to travel to client locations as needed.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory.

Skills

Technical communication

Client driving

Ability to lift up to 50 lbs

Basic repair skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology services provider located in Columbus, Ohio, is seeking a Dynamic PC Support technician. This position involves providing technical support for desktops and laptops, executing service calls, and ensuring customer satisfaction. Candidates should have a technical school certification or equivalent, possess a valid driver's license, and be able to lift equipment up to 50 lbs. The role also requires excellent communication skills and the ability to travel to client locations as needed.